Delete and Retain Personal Information
Learn about our data retention and deletion policies.
1. Governance of Information Lifecycle
At Satyamangalam Vriddhi, we operate under a strict "minimal storage" principle. We reject the practice of indefinite data retention and ensure that personal records are preserved only for the duration necessary to deliver our credit services, maintain system integrity, and satisfy Indian legal mandates under the DPDPA. Once the operational or legal necessity concludes, your data undergoes a systematic and secure destruction process.
For a comprehensive overview of our data practices, please visit our Privacy Protocol at: https://www.satyamangvriddhi.com/privacy-policy
2. Defined Retention Schedules
We categorize your information into specific functional groups with distinct expiration timelines:
User Identity & Compliance Archives
Scope: Includes your Mobile Number, Email Address, and unique User Identifiers.
Duration: These records remain active while your account is open. Upon account closure, we are mandated by Indian regulatory standards to archive these files for five (5) years for auditing purposes.
User Experience & Customization
Scope: Data related to app configurations and localized preferences.
Duration: Stored for five (5) years from your last active session to ensure a seamless return to our platform.
System Diagnostics & Risk Monitoring
Scope: Information regarding app crashes, hardware metrics, and installed application lists.
Duration: Technical metadata and crash logs are retained for a maximum of two (2) years, allowing our engineering team to resolve recurring stability issues.
3. Exercising Your Deletion Rights
You hold the ultimate right to manage your digital footprint within our application:
Direct Deletion Requests
You may initiate a request for total data removal at any time by emailing business@satyamangvriddhi.com from your registered contact point. We will verify and finalize your request within 15 business days, purging data from active systems except for records required by law.
Automated Cleanup for Inactivity
To avoid hoarding obsolete data, accounts with no recorded activity for eighteen (18) consecutive months will be scheduled for automatic deletion. We will issue a reminder notice 30 days prior to the cleanup.
4. Inquiries and Support
For questions regarding your data's lifecycle, please reach out via:
Contact Email: business@satyamangvriddhi.com
Official Website: https://www.satyamangvriddhi.com
Standard Response Time: We commit to addressing all data-related queries within 10 working days.